With this app, you can manage customer and team communications through an integrated interface and connect via multiple channels. Includes omnichannel messaging, CRM integration, and real-time collaboration tools.
About Edify Labs
Everything you need to communicate with customers and teams
Edify brings all of your business communications together, unifying Unified Communications + Contact Center + API functionality, in one intelligent interface. Bad customer and employee experiences stop here. Our unified, omnichannel, cloud-native, genius, single piece of software is changing everything. Edify is an all-in-one solution for your business, eliminating the disorganization of having separate systems and unifying the customer service experience across all communication channels. Use Edify to:
- Connect your business with your customers to provide stellar customer service across all channels on all devices
- Connect employees with each other from anywhere in the world using modern collaboration tools
- Bring bots and humans to work together so they are harmonious, synchronized, and efficient
- Integrate into the CRM you already use, like Salesforce or Zendesk
- Quickly reference your knowledge base to resolve customer issues faster
With global availability and real-time redundancy, Edify is engineered to the highest extent and guarantees 100% uptime SLA, no matter where on Earth you operate. We deliver maximum scalability, flexibility, uptime, and cost-effectiveness, so you can deliver a memorable CX. We built the business communications platform we wish all companies had. Because we are Edify, and we’re customers, too.
Edify brings all of your business communications together, unifying Unified Communications + Contact Center + API functionality, in one intelligent interface. Bad customer and employee experiences stop here. Our unified, omnichannel, cloud-native, genius, single piece of software is changing everything. Edify is an all-in-one solution for your business, eliminating the disorganization of having separate systems and unifying the customer service experience across all communication channels. Use Edify to:
- Connect your business with your customers to provide stellar customer service across all channels on all devices
- Connect employees with each other from anywhere in the world using modern collaboration tools
- Bring bots and humans to work together so they are harmonious, synchronized, and efficient
- Integrate into the CRM you already use, like Salesforce or Zendesk
- Quickly reference your knowledge base to resolve customer issues faster
With global availability and real-time redundancy, Edify is engineered to the highest extent and guarantees 100% uptime SLA, no matter where on Earth you operate. We deliver maximum scalability, flexibility, uptime, and cost-effectiveness, so you can deliver a memorable CX. We built the business communications platform we wish all companies had. Because we are Edify, and we’re customers, too.
