A. O. Smith icon

A. O. Smith

A. O. Smith

1.3

store rating

Free

With this professional app, you can monitor water heater status, adjust settings, and receive fault notifications. Includes remote management tools, diagnostic features, and warranty information.

AppRecs review analysis

AppRecs rating 1.0. Trustworthiness 66 out of 100. Review manipulation risk 33 out of 100. Based on a review sample analyzed.

☆☆☆☆

1.0

AppRecs Rating

Ratings breakdown

5 star

3%

4 star

2%

3 star

3%

2 star

6%

1 star

87%

What to know

Authentic reviews

No red flags detected

Mixed user feedback

Average 1.3★ rating suggests room for improvement

High negative review ratio

92% of sampled ratings are 1–2 stars

About A. O. Smith

With constant remote monitoring and helpful tools designed just for professionals, the A. O. Smith Mobile App features the iCOMM™ connectivity platform, the latest technology for remote water heater management.

Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more.
Whether for your home or your business, the iCOMM platform offers you peace of mind.


Designed for Professionals

XPERT Water Heater Selection Tool
Provides personalized recommendations to help you identify the best options for your customers.

iCOMM™ Connectivity Platform
Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings.

Warranty Check & Product Cross-Reference
Find the warranty status for an A. O. Smith water heater and get replacement suggestions based on the current brand and model.


Designed for Homeowners

iCOMM™ Connectivity Platform
Stay connected to your water heater by monitoring temperature, schedules and more.

Operation Mode
Choose your ideal operating mode depending on how you use your water heater.

Demand Response and Time-of-Use Alignment
Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
A. O. Smith Screenshots
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