TernioSwitch

TernioSwitch for NICE CXone

TernioSwitch is a mobile app for agents and supervisors using the NICE CXone contact center platform. Stay connected and manage customer interactions from anywhere with a simple, intuitive interface.

Features:
Full mobile access to contact center tools
Update your availability and status in real time
Handle inbound and outbound interactions on the go
Seamless integration with NICE CXone
Secure and reliable performance across devices

TernioSwitch helps contact center teams stay productive—no matter where they are.