Freshchat
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
3.6 ★
store rating
Free
With this messaging app, you can manage conversations, view visitor profiles, and send quick responses. Includes push notifications, contact details, and shared FAQ features.
AppRecs review analysis
AppRecs rating 3.9. Trustworthiness 81 out of 100. Review manipulation risk 19 out of 100. Based on a review sample analyzed.
★★★☆☆
3.9
AppRecs Rating
Ratings breakdown
5 star
53%
4 star
6%
3 star
14%
2 star
8%
1 star
20%
What to know
✓
Low review manipulation risk
19% review manipulation risk
✓
Credible reviews
81% trustworthiness score from analyzed reviews
✓
Authentic reviews
Natural distribution, no red flags
About Freshchat
Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
